Claims
The cost of your insurance program and your ability to obtain insurance at competitive prices is directly affected by the cost of your claims. The focus of your safety and loss prevention efforts are before a claim happens and are directed at reducing or eliminating the loss entirely. Claims management occurs after the loss happens and is focused on making sure your claims are promptly and properly handled and paid.
To assist you in your risk and claims control efforts, PIA Insurance provides professional claim service in the event you experience any type of insured loss. From the very first moment to the final settlement of your claim, our representatives are here to take care of your needs and answer any questions that you may have.
We're here to help you in areas such as:
- Protecting your interest in first party settlement negotiations - We work with you and your insurance company to make sure that you get a prompt, fair, and equitable settlement for claims for your own account.
- Resolving coverage questions and issues - As you know, insurance coverage questions are not always black and white and our claims professionals have vast experience in making sure that you receive all the coverage to which you are entitled and the policy provides.
- Providing claim oversight on selected claims - Where necessary your claim service representative will closely follow claims to make sure that they are handled in a timely manner and key information is given to the claims adjusters so they can effectively settle claims.
- Assisting in identifying "outside experts" when necessary - When needed, we can suggest and involve outside investigators, appraisers, and other experts to assist in the resolution of your claim.